Delivery & Exchange

 

DHL Standard Express
Kuwait 2—3 business days same day*
GCC 4—5 business days
International 5—7 business days

 

*Orders that are placed before 4:00PM (GMT+3) in Kuwait will be shipped on the same day under the Express Shipping option. Extra charges are applied.

Delivery timings are provided as the guidelines only. Rural addresses can result into longer delivery times.

Orders placed before 4:00PM (GMT+3) will be shipped the same day.

All orders are shipped through DHL and it requires a signature upon delivery. 

 

Important information

Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays. We are unable to deliver to post office boxes. All orders are fully trackable through DHL.

Exchanging & Returns

Please contact us with your Order ID if you have any concerns regarding your order. Also, if you may want a refund please do not hesitate. 

Exchanging an item/s available to any other item available on our website. You are required to pay the difference in price should there be any.

All exchanged and returned orders should be in the same condition with tags on from fourteen days when purchased, checked by Raw Studios. Items shipped internationally back to Raw Studios due to exchanges or returns are Customer's responsibility til they reach Raw Studios secured and sealed. Local orders (Kuwait.) exchanged and/or returned are free of shipping costs.